Snelle antwoorden over reserveringen, ophalen, verzekering, brandstof en betalingen op Bonaire.
What should I do in case of an accident?
Call Emergency Services: Dial 911 if anyone is injured or needs urgent medical help. Contact Local Authorities: Follow the official reporting process in Bonaire and request an incident report number. Document the Scene: Take clear photos of vehicles, damage, and location, and share details with our team. Do Not Leave the Scene Early: Stay until police or authorized responders confirm you can leave. Following these steps helps document the incident properly and protects your coverage.
What should I do if the rental car is damaged?
Do Not Move the Car: Leave the vehicle where the damage happened, whether it was a post, stone, windshield damage, parking damage, or road accident. Report It Immediately: Contact us right away and, when required, notify local authorities in Bonaire. Follow Instructions: Move the car only after police or authorized responders confirm it is safe. This procedure keeps the incident documented correctly and helps keep your insurance valid.
What should I do if the rental car is stolen?
Contact Us Immediately: Call our team as soon as you realize the vehicle is missing. Report It to the Police: Call 911 and request a formal report number. Act Quickly: Delays can make you fully responsible for the theft if negligence is involved.
What is the minimum age to rent a vehicle?
Minimum age requirements are 19+ for vehicles and 25+ for vans. You must also have held a category B driving license for at least one year. There is a deductible of $500 for vehicles and $750 for vans. Drivers under 23 or with less than two years on a B license have a higher deductible of $600, and that amount cannot be waived.
What are your insurance coverage and deposit options?
All-Risk Coverage. A deductible still applies. The deductible amount and optional reduction fee depend on vehicle type and rental duration. Deposit Amount. A refundable deposit may be required. The exact amount is shown during booking confirmation.
How many kilometers can I drive per day?
With Sun & Fun Car Rental B.V., mileage is unlimited unless your quote states otherwise.
Do you accept cash or credit cards?
Yes. We accept cash, debit cards, and major credit cards. Any payment fees are disclosed before confirmation.
Can I pay in euros?
Payment currency and accepted cash options are confirmed at booking time. Please ask our team in advance if you need a specific payment method.
What is your fuel policy?
Our fuel policy is full-to-full. Vehicles are delivered with a full tank and must be returned with a full tank. If the vehicle was not delivered full, you may return it with the same level received. Important: If the fuel level is too low at return, a minimum charge of $25 for vehicles and $35 for vans applies for every 1/4 tank or part of it.
Who is allowed to drive the rental car?
The primary renter and the additional driver who co-signs the agreement and has a valid driving license may drive the vehicle.
Where do I leave the vehicle if my flight departs before opening hours?
If your return flight leaves before opening hours, tell the rental agent when you pick up the vehicle. They will give you the return instructions.
Do you offer long-term rentals?
Yes. Contact us by email or WhatsApp to discuss long-term availability and pricing.
Do you deliver the car to a specific location?
Yes, we can deliver the rental car to your preferred location.
Can I receive the rental car at the airport?
Yes. Depending on your flight time, we can have the car ready near the airport and send detailed instructions before arrival.
How far in advance should I reserve my rental car?
You can reserve up to one year in advance. For last-minute bookings within 24 hours, contact us directly by WhatsApp or phone.
Why can’t I book a very short rental online?
Some rentals have a minimum number of days configured in the booking flow. If a booking is shorter than that minimum, the site may apply an extra short-rental surcharge or require staff assistance instead of letting the public request continue online.
Can I make a last-minute booking online?
That depends on the active booking rules. If your pickup is inside the configured last-minute window, the website may add an extra percentage or require the booking to be handled directly by staff.
Do you sometimes arrange rentals with partner vehicles?
Yes. In some cases a booking may be fulfilled with a partner-supplied vehicle instead of our own saved fleet. Those rentals are handled separately on the operational side so they do not mix into the normal public fleet inventory, while the customer still receives the normal booking communication.
Nog hulp nodig?
Neem direct contact op met Sun & Fun Car Rental B.V via sunandfuncarrentalbv@gmail.com of +5997966825 voor boekingshulp en urgente huurvragen.
